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Assertiveness Skills


This course provides knowledge and understanding about an individual’s assertiveness skills, how to read body language as well as learning how improve self esteemNo prior knowledge isrequired.

The course combines informal learning and interactive/engaging learning sessions with related activities to further engage participants. 

Course Breakdown

To provide knowledge and skills for using assertiveness skills.

What you receive


This qualification provides the opportunity for learners to develop competence in key skills and produce evidence towards attaining key skills. 


The learner will:

  1. Understand assertiveness.
  2. Be able to use assertiveness techniques.